Legal & security

What we agree with the businesses that use Vorelai, how we handle their callers’ data, and how it’s protected. Questions go to support@vorelai.com.

• Terms of ServiceThe agreement between Vorelai and the businesses that use it.
• Privacy policyThe personal data we decide about: visitors, dashboard users, billing.
• Refund policyThe free trial, plans, and refunds of unused call credit.
• Data Processing AgreementHow we process your callers’ data for you, under the GDPR.
• SubprocessorsThe companies that process callers’ data for us, and where.
• Security overviewHow calls and data are protected.
• Data retentionWhat is kept about calls, for how long, and how it’s deleted.
• Recording and AI disclosureWhat you must check before recording, and telling callers it’s an AI.